Allow Optional Phone Number in Booking Portal

Some users do not wish to collect patient phone numbers as part of their online booking workflow, due to internal policies or data protection requirements. Currently, the Booking Portal requires a phone number to complete a booking, which prevents these organisations from using Rehab Guru in a compliant way. ​ They would like the option to control whether the phone number field is required, optional, or hidden in the Booking Portal.

Proposed solution

  • Add a setting at appointment type or organisation level to control the phone number field behaviour in the Booking Portal (Required / Optional / Hidden).

  • If set to Optional or Hidden, patients should still be able to complete bookings using just name and email (plus any other configured required fields).

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Date

About 1 month ago

Author

Tom Colbert

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